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Recent Customer Reviews (14)
Terri Madelone
Shipped to incorrect address and customer support wouldn't helpI order a gift for a dear friend that was ill. During the order process, I put the shipping address, unchecked the box for billing address and updated to my billing address and submitted order. Wla week later, a package arrived at my door. I first did a contact through the website and waiting a day and no response so I called the customer service. The girl was not helpful and told me to bring it to the post office and ship to my fill friend. After 20 minutes of back of forth, I asked her to provide a shipping label and she has to escalate. She said I should get an email. After 5 days, I'll still waiting for an email or response to my submitted issue through the website. Needless to say, outside of spending almost $70 after a 1st time customer discount, it cost me an additional $11.50 to go to post office to ship. Very disappointed as a first time customer and will never use again regardless if the tea is good. Customer service stinks and never corrected their mistake.
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Jens Biermann
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Cirilla Castiglione
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Tasho Timayev
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Taylor Chandler
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Jamie Hamilton
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Thomas Caruso
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Angleton Farrell
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Angelette Auberjonois
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Florian Theissen
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